Retail

Customer Success


Retail Customer Story Bundle

Learn how leading retailers such as Quiznos and Harrah’s are reducing costs and getting deep insight into customers with Cognos.
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Pon Equipment
Read about how Pon Equipment uses Cognos to obtain reliable management information for guidance in achieving its strategic goals.
Just Born
Learn how Sky Solutions, IBM Advanced Business Partner, worked with candy manufacturer Just Born to upgrade to IBM Cognos 8 for an on-demand BI capability that delivers a single view Data Warehouse and results in significant cost and time savings.
Discover how IBM Cognos TM1 helped Bertucci's, an American restaurant chain, improve all aspects of its reporting and analysis, from daily P&L reports to cost management to scenario planning.
Caprabo
Find out how Caprabo food product distribution company has been able to increase productivity and reduce administration costs with their proactive Cognos system.
Steak n Shake
Find out why Steak n Shake selected IBM Cognos 8 BI to help improve customer service, gain better performance, and drive profitable growth.
Learn how Blue Mountain uses IBM Cognos TM1 to control staffing levels, streamline its budgeting process, and maintain inventory year to year.
Discover how IBM Cognos Planning helped make Cheesecake Factory’s once cumbersome planning process a piece of cake.
Read how Quiznos used Cognos to create standardized financial reporting, reduce monthly close, shorten planning cycles, and initiate driver-based planning.
Read how the arvato services vendor managed inventory system—supported by Cognos reporting and analysis—has helped the company's retail clients see a 90 percent improvement in stock availability.
Find out how Cognos has helped baking giant Bolletje to discover real power in their data, allowing them to speed up budgeting and improve decision-making throughout the company.
Find out how Harrah's uses Cognos 8 BI to increase revenues, develop more effective marketing programs, and serve customers better.

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Retail Performance Management: Increase Visibility and Drive Profitable Growth
White Paper
Learn about the benefits of using Cognos performance management to gain deep business insight, improve decision-making, and succeed in the highly competitive retail marketplace.
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Serving up profits
Fact Sheet
Learn how accurate plans, timely reforecasts, and effective decision-making deliver competitive advantage and better results for Quiznos and Ruth’s Chris Steak House.
Retail Customer Story Bundle
Success Story
Find out how leading retailers such as Quiznos and Harrah’s are reducing costs and making better decisions with Cognos.
IBM Cognos Retail Store Development Planning Performance Blueprint
Online Demo
Learn how Cognos retail performance management solutions can help chains align corporate objectives with operating plans to operate more profitably and efficiently.
Retail Perspectives: Maximize the Return on Customer
Article
Three perspectives on the retail industry. Learn how customer data drives more successful campaigns, why retailers need tighter integration with their supply chains, and how the IBM Cognos Financial Merchandise Planning Performance Blueprint can improve inventory planning.
Retail Performance Management Podcast with JCB Partners
Podcast
An interview with Brad Smith of JCB partners. Includes a survey of current trends in the retail industry and how JCB and Cognos partner to provide a retail performance management solution to improve performance in merchandising, pricing, and other key areas and walks through a typical retail performance management engagement.
 
Retail Resources
Financial Workbench and Scorecard
Online Demo
Learn how to create a dynamic retail planning environment.
The value of integrated planning
Podcast
Learn why retailers need a robust and integrated planning process to improve productivity.
Retailers' No. 1 Tech Priority Is Business Intelligence
Article
An Aberdeen Group survey finds that BI tools can improve retailers' customer intelligence, cut wasteful spending and increase gross margins.
Quiznos
Success Story
Learn how Cognos helped serve up higher performance at Quiznos
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