Cognos Software Services

Professional Services, Education and Support

When you make an investment in our software, Cognos Software Services makes a commitment to you: to bring the full range of our personnel, resources, and expertise to your deployment to help you achieve the next level of performance.

Our Professional Services, Education, and Support services:

• Maximize the value of your investment in Cognos, an IBM company.
• Help you improve your performance.
• Increase your competitive advantage.
• Accelerate deployment.
• Promote user adoption.

Get Started – Whether you are new to Cognos or a long-time customer, Cognos education and professional services has the resources and a proven, results-based methodology to help you ensure successful deployment.

Get Assistance – Find solutions and resolve issues quickly with our award-winning online support and experienced support analysts.

Go Further – Make every application more valuable to your organization and make every user more productive. You can add new capabilities. Upgrade. Create a Cognos Competency Center. And engage Cognos as your partner and trusted advisor in your journey toward Corporate Performance Management.

Additional Resources:

Business Intelligence for Higher Education

Online Demo

This demo will illustrate how Cognos can provide a complete solution for addressing reporting and analysis needs for colleges and universities that range from finance, planning and budgeting, recruitment, tuition, admissions, student retention, and alumni development.

IBM Cognos Enrollment & Tuition Planning Performance Blueprint for Higher Education

Online Demo

View this demo to learn how to better understand and plan for changes in demand, to adopt new strategies to deal with the evolving market for education, and ultimately to assure the ongoing legacy of your institution.

Managing the Business of Education

White Paper

Read about how universities are using Cognos to gain new insights into the most effective fundraising programs; where to find the best students and professors; and understand the exact costs of curriculum.

IBM Cognos 8 Planning for Higher Education: Plan to Perform

White Paper

Find out how to use business modeling, budgeting, planning, and forecasting to deal with ineffective processes and technologies, and accurately assess market conditions.

Education Customer Story Bundle

Article

Learn how organizations such as the University of Minnesota and the Burke County Board of Education are using Cognos to save time and money, while enhancing student performance.

K12 Enterprise Planning

Online Demo

This demo shows how a school district can use Cognos performance management software to manage student achievement as well as budget for the future.

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Cognos is a world leader in business intelligence, performance management, data integration, enterprise risk management, olap reporting, analytics software, Oracle business intelligence, and balanced scorecarding for the enterprise.