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IBM Cognos Now! SLA Monitoring for the Customer Service Organization
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See how continuous monitoring of operational metrics ensures real-time visibility into SLA requirements.
Live Web Seminar: Explore the new frontier of online sales and marketing effectiveness with Insurance.com's innovative deployment of continuous business monitoring and real time analytics
Join Scott Noerr, IT Director of Business Intelligence at Insurance.com and Mary Wardley, Practice VP Enterprise Applications at IDC, as they explore and discuss emerging continuous business monitoring solutions for intelligent processing of real time lead flow and online marketing information.
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